Shipping
Free, insured, and tracked from the moment the label is printed.
What it costs
Shipping is free on every scooter, worldwide. Accessory-only orders under $300 carry a flat $39 fee; above that they ship free.
How long it takes
- European Union — 3–5 business days from our Rotterdam warehouse, VAT and duties prepaid at checkout
- United Kingdom — 4–6 business days, duties prepaid
- United States & Canada — 4–7 business days, ground freight
- Australia & New Zealand — 7–12 business days
- Rest of world (34 countries) — 8–16 business days
Tracking
You receive a tracking link by email within one business day of ordering. Scooters over 60 lbs ship by freight carrier and require a signature.
What arrives
Your scooter is 90% assembled. You attach the handlebars, mirrors and — where applicable — the seat. Tools are in the box; it takes about ten minutes.
Batteries and air freight
Lithium packs above 100 Wh cannot fly in passenger cargo, so everything moves by ground and sea. That is why remote destinations take longer, and why we will not promise two-day delivery.
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Ride news, drops and deals
One email a month. New models, firmware notes and member-only pricing.
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