Privacy policy
What we collect, why, and how to make us delete it.
Last updated September 7, 2026. This is placeholder policy text for a demonstration storefront and has not been reviewed by a lawyer.
What we collect
- Order data — name, delivery address, email, phone and order contents.
- Payment data — handled entirely by our payment processor. We never see or store full card numbers.
- Account data — if you create an account: email, password hash, order history.
- Usage data — pages visited and referrer, via privacy-respecting analytics.
- App and ride data — only if you use the Cloubay app and opt in.
Why we collect it
To fulfil orders, provide warranty service, prevent fraud, and — with your consent — send you marketing email. We do not sell personal data to third parties.
Your rights
Under GDPR and CCPA you can request access, correction, deletion, or a portable export of your data, and object to marketing at any time. Email [email protected] and we respond within 30 days.
Cookies
Strictly necessary cookies keep your cart and session working. Analytics and marketing cookies are set only after you consent, and you can withdraw consent at any time.
Retention
Order records are kept for seven years to meet tax and warranty obligations. Marketing consent records are kept until you withdraw them.
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