Source it, brand it, store it, ship it — from one account.
Cloubay is the team on the ground between your store and 3,000 vetted Chinese factories. Send a photo or a link; get a factory-direct quote in 48 hours and a tracked parcel on your customer's doorstep.
- No sourcing fee until you place an order — quotes are free, always.
- 60 days of free storage in our Yiwu and Shenzhen warehouses.
- Orders auto-sync from Shopify, WooCommerce, TikTok Shop and eBay.
Average first reply: 3 h 40 min, Mon–Sat, China time.
Shopify
WooCommerce
TikTok Shop
Amazon FBA
eBay
Etsy
Wix
Brands sourcing with us since 2015
Audited factories in the network
Warehouse space across four hubs
Destination countries served
Six jobs you would otherwise hire six companies for
Every step sits under one account manager, one dashboard and one invoice. Take the whole chain or just the piece you are missing.
Product sourcing
Send a link, a photo or a sketch. We shortlist three factories, negotiate on your behalf and come back with landed cost, not just unit price.
- 3 quotes per request
- Factory audit report included
- Samples consolidated into one parcel
Quality inspection
Nothing leaves China unseen. Our QC team opens cartons, checks against your spec sheet and sends photo and video evidence before payment is released.
- AQL 2.5 sampling as standard
- Function and drop tests on request
- Free re-inspection after rework
Warehousing
Consolidate stock from a dozen suppliers into one location, then draw it down as you sell. First 60 days of storage cost nothing.
- Yiwu, Shenzhen, Los Angeles, Rotterdam
- Live stock counts in your dashboard
- Cycle counts every quarter
Dropshipping & fulfilment
Orders flow in from your store automatically. We pick, pack and dispatch within 24 working hours, with tracking pushed straight back to the customer.
- Shopify, WooCommerce, TikTok Shop, eBay
- No minimum order quantity
- Bulk and single-parcel side by side
Private label & packaging
Move off a generic poly bag. Printed cartons, hang tags, thank-you inserts, scented tissue — designed, proofed and applied before the parcel ships.
- Free packaging mock-ups
- Low MOQs on printed boxes
- Barcode and FNSKU labelling
Global freight
Air express for the first 200 units, sea freight once you know it sells. We book it, clear it and chase it — and tell you when a lane is about to get expensive.
- Air, sea, rail and express lanes
- DDP options to US, EU and UK
- Customs paperwork prepared for you
Four steps between an idea and a delivered parcel
Tell us what you need
A link, a photo, a competitor's product or a full tech pack. Target price and quantity help, but are not required to start.
Get quotes and samples
Within 48 hours you receive up to three factory options with unit price, MOQ, tooling cost and lead time laid out side by side.
We produce and inspect
We place the order, watch the line, and inspect before shipment. You approve from photos and video — no flights required.
Store, pack and ship
Goods land in our warehouse. From there it is bulk freight to your 3PL, or single parcels straight to your customers.
Products our buyers are moving right now
Real factory pricing and real MOQs. Every listing is already matched to an audited supplier, so a sample can be on its way the same week.
Four hubs, one inventory pool
Stock sitting in the right place is the cheapest shipping upgrade there is. Split inventory across our hubs and cut delivery times without renting a warehouse.
Shenzhen — head office
Sourcing, QC lab and export fulfilment. 11,000 m²
Yiwu — consolidation
Small-commodity buying and cargo consolidation. 9,400 m²
Los Angeles & Rotterdam
Local last-mile in 2–5 days. 8,000 m²
Pick the lane that suits the order
Indicative rates from our Shenzhen and Yiwu hubs, updated weekly. Your account manager quotes the exact figure against real dimensions and weight.
| Method | Transit | Best for | From (per kg) | Tracking |
|---|---|---|---|---|
| Air express DHL / FedEx / UPS | 3–6 days | Samples and first 200 units | US$5.40 | Door to door |
| Special line air Cloubay consolidated | 7–12 days | Repeat orders under 300 kg | US$3.80 | Door to door |
| Sea freight LCL | 28–38 days | Restocks over 300 kg | US$0.95 | Port to door |
| Sea freight FCL | 26–34 days | Full 20 ft / 40 ft containers | Quoted | Port to door |
| China–EU rail | 18–24 days | Europe, mid-volume | US$1.65 | Door to door |
| Overseas warehouse LA / Rotterdam | 2–5 days | Proven sellers, fast delivery | Local rate | Local carrier |
Rates shown are indicative for general cargo and exclude duties. Battery, liquid and cosmetic goods route through dedicated lanes.
An agent that answers, and numbers you can check
Most sourcing problems are communication problems. We staff the account with people who write plain English, work your hours where we can, and put every cost in writing before you commit.
- 01One named account managerNot a shared inbox. Same person from first quote to hundredth reorder.
- 02Cost broken out, not bundledGoods, tooling, inspection, packaging, freight and our commission listed separately.
- 03We hold the supplier, not youRework, short shipments and defects are our argument to have. You get the credit note.
- 04Escrow-style paymentBalance is released to the factory only once inspection passes.
3 h 40 m
Median first response during Shenzhen working hours.
99.2%
Of inspected shipments passed at first attempt last year.
71%
Of clients reorder within 90 days of the first shipment.
64 staff
Sourcing, QC, warehouse and freight — all in-house.
What it looks like after the first year
We were juggling nine suppliers and three freight forwarders. Cloubay consolidated the lot into one shipment a month and our landed cost dropped about 18% — mostly from packing density we never would have found ourselves.
The inspection reports are the reason we stayed. Photos of every carton, an actual measurement against our spec, and a straight answer when a batch was wrong. Our return rate went from 6.4% to under 2%.
We launched a private-label range in eleven weeks — samples, packaging proofs, barcoding and the first air shipment. I have worked with three agents before; this was the first one that hit the dates they gave me.
Before you send the first enquiry
Still unsure? Ask the team directly — we answer sourcing questions whether or not you end up ordering.
Ask a questionHow does Cloubay make money?
A service commission of 5–8% on the goods value, tiered by order size, plus the actual cost of inspection, packaging and freight at what we pay. Sourcing, quotes and factory audits are free. There is no monthly fee.
Is there a minimum order quantity?
For dropshipping and fulfilment, no — we ship single units from stock. For custom manufacturing the factory sets the MOQ, typically 100–500 pieces. We will tell you upfront when a product is not viable at your volume.
Can you work with a factory I already use?
Yes, and many clients start that way. We take over QC, consolidation, storage and freight while you keep the supplier relationship. We can also audit them and benchmark their pricing against our network.
Who owns the tooling and moulds?
You do. Tooling paid for by you is registered in your name in the contract, and we hold a copy of the drawings so production can be moved if a factory becomes a problem.
What happens if a shipment is damaged or short?
We file the claim, chase the supplier or carrier, and credit you once the inspection record confirms the loss. Cargo insurance is available at 0.3% of declared value and we recommend it on sea freight.
Do you handle customs and duties?
We prepare commercial invoices, packing lists and HS classifications, and can quote DDP so duty and tax are included in one figure. For DDP shipments we also handle the customs broker at destination.
Send us one product. See what we come back with.
No account, no commitment, no sourcing fee. A link and a target quantity are enough to get a real quote from a real factory within two working days.