Free worldwide shipping over $99 — dispatched from US, DE and HK warehouses
24-month warranty on every camera, plus lifetime technical support
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We make security cameras. That is the whole business.

No smart speakers, no doorbell subscription tiers, no pivot to a services platform. Cloubay has built network cameras and recorders in the same city for fifteen years, and every year we get slightly better at the two things that matter: what the camera sees at night, and whether it is still working in year five.

2011
Founded in Shenzhen
380
People, 64 in R&D
18 000 m²
Manufacturing floor
46
Countries served
Our story

Fifteen years, one product category

We started by assembling cameras for other people’s brands, which is an unglamorous way to learn a market and an excellent way to find out what actually fails. Condensation inside a housing. A gasket that hardens after two winters. An IR cut filter that sticks. None of it shows up in a spec sheet.

When we put our own name on a camera in 2017, the brief was narrow on purpose: fix the things we had spent six years repairing. That is still the brief.

2011

Six people and one SMT line

Cloubay starts in Bao’an as a contract assembler for two European CCTV brands. We learn what breaks in the field by repairing other people’s mistakes.

2014

ISO 9001 and our own mould shop

Bringing tooling in-house cuts a housing revision from nine weeks to eleven days. It is the change that makes ODM work possible.

2017

First camera under our own name

A 2 MP PoE bullet, sold to installers in Poland and the Netherlands. It is still in service on some of those sites.

2020

On-device AI

We stop sending frames to a cloud to be analysed. Detection moves onto the camera, which is better for latency, better for privacy, and free to run.

2023

ColourX and the Bremen warehouse

An f/1.0 sensor package brings usable colour to 0.0005 lux, and European orders start shipping in two days instead of three weeks.

2026

46 markets, 2.4 million units

Still the same factory, still answering the support line ourselves.

The factory

What is actually on the floor

Guangming Science Park, Shenzhen. Visitors welcome — most partners come once and then stop asking.

Book a factory visit

4 SMT lines

Yamaha placement, 3D AOI and X-ray on every BGA. Capacity is roughly 250 000 boards a month.

In-house mould shop

Twelve presses and a CNC bay. A housing revision goes from drawing to first shot in about eleven days.

Environmental lab

Salt spray, thermal shock, IP67 immersion and a UV chamber. Every housing revision goes through all four.

Dark room & ANPR rig

A 30-metre light-sealed tunnel with calibrated lux steps. It is how we can quote 0.0005 lux and mean it.

Camera installed on a building exterior
How we decide things

Four rules we have not broken yet

  • Your footage is yours

    Recording is local by default. There is no plan that holds your video hostage and no feature we switch off if you stop paying.

  • Open protocols, always

    ONVIF and RTSP on every model, including the cheap ones. If you want to run our cameras on someone else’s recorder, that is your business.

  • Parts for seven years

    We hold spares for seven years past end-of-life. A camera that cannot be repaired is a camera that becomes landfill early.

  • Publish the awkward numbers

    Our field return rate is 0.38%. When it moves the wrong way we say so in the quarterly note to partners rather than quietly deleting the figure.

Certifications and audits

Certificates and test reports are available on request, including the full test house documentation for OEM partners filing under their own brand.

CE EMC / REDFCC Part 15B RoHS 2011/65/EUUKCA ONVIF Profile S/G/TISO 9001 since 2014 ISO 14001BSCI Grade B REACHWEEE

Want to see the line for yourself?

We host partner visits most weeks. Bring your own test targets.